PRICING

BACKBEAM INFRA

Founding Partner Pricing — Valid until 17th June 2026

Lock this rate before prices increase. Available to early agencies only.

Starter

Launch automated outbound with guided setup.

$149/ mo
Concurrency Scale
  • 200 connected minutes
  • 2 concurrent call channels
  • 1 AI outbound agent
  • US calling included
  • Dedicated outbound number
  • Core outbound workflow setup
Most Popular
Agency

Replace manual dialers and scale across clients.

$439/ mo
Concurrency Scale
  • 600 connected minutes
  • 5 concurrent call channels
  • Up to 5 AI outbound agents
  • US calling included
  • Multiple dedicated outbound numbers
  • Advanced outbound workflow controls
  • Multi-campaign management
  • Priority onboarding & support
Enterprise

Run outbound like a full revenue team.

$1,339/ mo
Concurrency Scale
+5
  • 1,500 connected minutes
  • 15 concurrent call channels
  • Unlimited AI outbound agents
  • US calling included
  • Dedicated outbound number pool (rotating)
  • Advanced outbound workflow controls
  • Multi-campaign management
  • Dedicated onboarding & performance support
  • Scaled campaign orchestration
  • Priority infrastructure allocation
Custom

Tailored infrastructure for massive outbound volume.

Custom
Concurrency Scale
∞ UNLIMITED
  • Custom connected minutes
  • Unlimited concurrent call channels
  • Unlimited AI outbound agents
  • Global calling enablement
  • Custom outbound number pool
  • White-label options
  • Dedicated account manager
  • API & direct webhook integrations
  • Custom workflow engineering
  • SLA guarantees

Optional Add-Ons

Customize your infrastructure to scale with your clients.

UK / AU Calling Enablement
+$49 / month
Additional Dedicated Outbound Numbers
+$15 / month per number
Increased Monthly Call Capacity
Custom Pricing
Custom Concurrency Expansion
Custom Pricing
No long-term contracts
Cancel anytime
Fully managed agency infrastructure
Clarification

Billing Inquiries

Are there any setup fees?

No. Standard and Growth tiers have zero implementation fees. Enterprise Mesh deployments may incur a one-time architecture fee depending on customization requirements.

What happens if I exceed my agent limit?

Our system is elastic. You can burst beyond your committed capacity instantly. Overage rates apply based on your current tier.

Can I upgrade my plan mid-month?

Yes. Upgrades are immediate and pro-rated. You can scale from Growth Swarm to Enterprise Mesh instantly to handle seasonal demand spikes.

Do you offer a free trial?

We offer a pilot program for qualified enterprise accounts. Contact our sales team to request access to a sandbox environment.

What payment methods do you accept?

We accept all major credit cards, ACH, and wire transfers for enterprise invoices. Billing is monthly or annually with a 20% discount.