Where Backbeam Fits:
AI-Voice Calling for High-Volume Operations
Our Solutions
Outbound Campaign Engine
Backbeam runs outbound calling campaigns end-to-end, from initial outreach to structured follow-ups, without manual dialling or babysitting.
Campaigns are fully configurable:
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Who gets called
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When calls run
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How the agent behaves
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When a lead is classified as qualified
Every campaign runs consistently, even when your team is offline.
Human-Like Conversations at Scale
Backbeam’s voice system is designed for real conversations — not robotic scripts.
Calls adapt in real time:
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Natural pacing and turn-taking
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Smooth interruptions and recovery
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Consistent tone across every call
Your brand voice stays intact, even at volume — so quantity never kills quality.
Total Visibility. Real Control with AI Powered Performance Insights
Backbeam gives you complete visibility into every outbound operation, without relying on assumptions or gut feel.
Every campaign produces:
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Full call transcripts
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AI Generated Structured summaries & outcomes
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Performance metrics across attempts, answers, and conversations
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Clear signals on what’s working, and what needs fixing
You don’t just run outbound.
You measure it, audit it, and improve it.
CRM-Ready Outbound Intelligence
Backbeam includes a built-in, campaign-focused CRM designed specifically for outbound operations.
Every call is automatically captured, structured, and organized, including:
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Full call transcripts
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Clear outcomes and dispositions
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Lead and campaign-level activity history
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Performance metrics across attempts and conversations
Your team gets a single place to review outreach, track progress, and understand what’s actually happening, without relying on manual logging or external tools.
Outbound intelligence, ready to act on.